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Privacy Policy

Last Updated: August 2026

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This Privacy Policy for FitCall.me is designed to be transparent, compliant with standard data protection principles (relevant to US/UK/International users), and professional.

At FitCall.me, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

To provide our services, we collect:

Account InformationName, email address, and profile photo (via Google and Apple Authentication).

Booking DataSession dates, times, and trainer selection records.

Usage DataHow you interact with the platform, session history, and device information to improve site performance.

Payment InformationWe do not store your full credit card details. Payments are processed through secure third-party providers (Apple/Google Pay), which handle your financial data according to their own privacy policies.

2. How We Use Your Data

We use your information solely to:

  • Facilitate your connection with Trainers.
  • Manage session scheduling, reminders, and notifications.
  • Process payments and payouts.
  • Maintain platform security and resolve disputes.
  • Improve user experience based on platform analytics.

3. Data Sharing & Disclosure

We do not sell your personal data. We only share information in the following circumstances:

With TrainersWe share the Client’s name and contact information only with the trainer they have booked, to facilitate the training session.

Service ProvidersWe may use third-party tools (e.g., messenger for video, hosting providers) that require limited access to data to function correctly.

Legal RequirementsIf required by law or to protect the safety of our users, we may disclose data to relevant authorities.

4. Data Security

We employ industry-standard security measures (encryption and secure server hosting via Netlify/GitHub) to protect your data. However, no internet-based service is 100% secure, and we encourage you to protect your login credentials.

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